Welcome to TLC Learning Centre! These Terms and Conditions govern your use of our website (https://tlclearningcentre.co.za/) and mobile application. By accessing or using our services, you agree to abide by these terms.

1. Acceptance of Terms

By using our website or mobile app, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. If you do not agree, please refrain from using our services.

2. Use of the Website and App

• You agree to use our website and app only for lawful purposes and in a manner that does not infringe upon the rights of others.
• Any misuse, unauthorized access, or tampering with our website, app, or data is strictly prohibited.
• Content provided on the website and app is for informational purposes only and should not be considered professional advice.

3. User Accounts & Registration

• Certain features may require account registration. You are responsible for maintaining the confidentiality of your login credentials.
• We reserve the right to suspend or terminate accounts that violate these terms or engage in fraudulent activity.

4. Content and Copyright

• All text, images, logos, and materials on our website and app are the intellectual property of TLC Learning Centre and may not be copied, reproduced, or distributed without permission.
• Users may not post or share any offensive, illegal, or copyrighted material on our platform.

5. Events, Trips, and Announcements

• Event details, schedules, and policies are subject to change. We will do our best to notify users in advance of any changes.
• Participation in school events and trips may require additional permissions, payments, or waivers.

6. Privacy and Data Protection

Your privacy is important to us. Please refer to our Privacy Policy below for details on how we collect, use, and protect your information.

7. Limitation of Liability

• TLC Learning Centre is not responsible for any technical issues, inaccuracies, or interruptions on the website or app.
• We are not liable for any damages arising from the use or inability to use our services.

8. Modifications to These Terms

We may update these Terms and Conditions at any time. Your continued use of our website or app after modifications constitutes acceptance of the revised terms.

9. Contact Us

For any questions or concerns regarding these Terms & Conditions, please contact us:
📧 Email: admin@tlclearningcentre.co.za
📞 Phone: 082 551 0505 / 066 001 6348

Privacy Policy

Effective Date: 17 March 2025

TLC Learning Centre respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and mobile application.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, and other contact details provided when filling out forms or registering.
• Usage Data: Information about how you interact with our website and app, including pages visited and features used.
• Device Information: IP address, browser type, and mobile device identifiers.

2. How We Use Your Information

We use your information for:

• Providing and improving our services.
• Sending important updates, event notifications, and announcements.
• Responding to inquiries and support requests.
• Ensuring security and preventing fraud.

3. Data Sharing and Security

• We do not sell or rent your personal data to third parties.
• We may share information with trusted service providers who assist us in maintaining our website and app.
• Your data is protected using industry-standard security measures to prevent unauthorized access.

4. Cookies and Tracking Technologies

• Our website and app may use cookies to enhance user experience and collect analytics.
• Users can manage cookie preferences through their browser settings.

5. Data Retention

• We retain personal data for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
• Users may request the deletion of their data at any time.

6. User Rights

You have the right to:

• Access, update, or delete your personal information.
• Opt-out of marketing communications.
• Request a copy of the personal data we hold about you.

7. Third-Party Links

Our website and app may contain links to external websites. TLC Learning Centre is not responsible for the privacy practices of these third parties.

8. Changes to This Policy

We may update this Privacy Policy as needed. Any changes will be posted on our website and app.

9. Contact Us

For privacy-related questions, please contact us at:
📧 Email: admin@tlclearningcentre.co.za
📞 Phone: 082 551 0505 / 066 001 6348